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Contribute Feedback What User likes about Sonic Drive-in:
it's an almost food restaurant. there is not much more to be said. they offer a typical Chicago customer service, i.e. a young person who is poorly trained with very few problem solutions skills. eating is decent when the order is correct. they are not bad, but at the same time they are not completely out of the rest. View all feedback.
What User doesn't like about Sonic Drive-in:
super disappointed order was smooth, but we waited a really long time for our eating when we finally got it the tater dead were cold our sandwiches were hardly warm. the ingredients were fresh, but honestly the burger had no taste. will not eat here again. View all feedback.
So I had the worst service here. the manager was so rude. we waited for over 20 minutes in the drive thru only to be warm and wrong for our food. also my coke was flat. I got the worst service. the manager was so rude that my daughter went in to find out what her problem was. If I could give negative stars, I would.
Need more staff. We parked like we saw other cars parked and when we went to order we were told no service to cars and we had to go thru drive thru which the line of had us blocked in. We just left. I was really craving Sonics too.
Order on uber app and didn't get my drinks that were paid for total of $9.48 did a refund but only got $5 from the app so you guys own me. Total was 52 on this ? food never again ? disappointed.
The only good thing about it was the young lady with the blue hair tips trying to fix the problem. The gentleman on the speaker was not clear and cut off the mic. Then drive thru no response. Then when we got the order it was not complete. Had to go back and again the young lady helped the situation
First time trying sonic and the food was ok nothing special. I ordered the Oreo shake for my son and they gave me a regular straw which was IMPOSSIBLE to drink the shake since it was so thick. I ordered the cheesesteak and it was ok but bland. I also got the chicken buffalo wings which were a the size of a quarter.