Canale's - City of Oswego

I’ve just ordered the chicken riggies, as I was taking a few bites I notice something on my pasta, I look closely and find a bug. I’ve ordered from Canales many times before and have never had something like this happen to me. I am slightly in shock still, at this discovery. If I order from Canales again, I will be extra cautious on each bite.

Hair in my salad and seafood platter was over cooked I will never eat there again.

Great place to have dinner with family and friends.

Very disappointing experience today. I ordered the grilled peach salad and added pulled chicken. I ordered the salad with bleu cheese instead of goat cheese. I also asked for the balsamic vinagrette to be served on the side. The salad arrived with canned peaches on the salad that were not even grilled and no dressing on the side. I asked the waitress for the salad dressing. I also pointed out that the peaches were not grilled, she offered to bring some that were but I declined as I expected the peaches on the salad would be fresh as peaches are in season. I started to eat the salad which I had to put the chicken on myself. The salad was drenched in the balsamic salad dressing. I barely ate the salad. When I received my check the order that the waitress entered stated pulled chicken on the side not the dressing on the side. I have always been a fan of Canale"s. I grew up in Oswego and it was always a family favorite. Apparently I should have stayed with the Italian offerings.

If you're hungry and your party is small, this is NOT the place to go. The service is terrible. Our waitress ignored us so she could serve a large group (bigger tip) and they got their food long before our party of four. Had to flag down the waitress to get water after sitting there for 15 minutes. A young lady, probably high school age, kept walking by us with a water pitcher, never asking if we wanted any. After 35 minutes and again flagging a waitress, our order was taken. All in all, by the time we got our food, it was almost two hours later, while large party was leaving as we got ours. Food was so-so, nothing to write home about. The young lady came to clean our table after she was flagged down. She never smiled or said a word. Very unfriendly, and we didn't complain at all. This was a Friday night at the outside seating. I get why it wasn't busy. The service is so slow and it shouldn't take forever to place an order.