Reviews
What Amy Hermann likes about Zarraffa's Coffee Douglas:
To the lady who served me in the drive through at 8.32am (28/2). Your smile and customer service was wonderful, even my friend through the phone made mention of it. Great customer service in Townsville is hard to come by. Food: 5 Service: 5 Atmosphere: 5 View all feedback. What User doesn't like about Zarraffa's Coffee Douglas:
Asked for a coffee to be made warm, however when I received the coffee it was extra hot and burnt my tongue. The staff were super nice about it and remade it for me, but this has happened on several occasions from this location. View all feedback.
Reviews from various websites
Slowest drive thru on the planet. open club was burnt staff there are rude. I'll never go back Here again.... Maccas is way better.
Eating was rough, they don't think it was workman wrong, but just really not tasty coffee was also bad, just bland
Asked for a coffee to be made warm, however when I received the coffee it was extra hot and burnt my tongue. The staff were super nice about it and remade it fo...
read moreService is so slow it’s a joke, you would think that the franchise would know they would make more money if the wait drive thru wasn’t >25mins. Finally got thro...
read moreLove it I can say everything I have ordered has tasted great
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read moreAsked if it was okay to use the public bathroom as I’m doing my laundry at the laundromat in the same complex was told I can’t use it because I didn’t purchase...
read moreStandard cafe but friendly staff, quick order Service: Dine in Meal type: Lunch Price per person: A$20–40 Food: 3 Service: 4 Atmosphere: 2
Very slow, and can't make orders or food correctly. Can't even taste the coffee, and was caught using the wrong milk and when asked about it I was lied too. Mea...
read moreNot been to one before and previously noted this one can be busy. Was buying for someone else as im not a coffee drinker. Only issue for me was they don't take...
read moreDrive thru very slow, early morning staff don’t seem to care we have jobs to go to. Staff just plod around making coffee taking far too long for a drive through...
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