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Contribute Feedback What cheryl horning doesn't like about Warped Wing Brewpub Smokery Mason:
Food was terrible. Went for Valentine’s Day. Fish tacos were cold and soggy. Med/well burger to go was totally raw in the middle. Went back to show manager and get something different. He was running food and couldn’t help me for a bit. I finally was able to show him and he was very rude. I live in Mason and will be warning all not to go. View all feedback.
A favorite for my family! Good food, great service, and a dog friendly patio! Highly recommend for date night, family dinner, or hanging out with friends.
Food was terrible. Went for Valentine’s Day. Fish tacos were cold and soggy. Med/well burger to go was totally raw in the middle. Went back to show manager and get something different. He was running food and couldn’t help me for a bit. I finally was able to show him and he was very rude. I live in Mason and will be warning all not to go.
We waited for 90 minutes tonight to be seated and never were seated. We were a bigger group, 12, and they knew we needed high chairs. After 80 minutes, they offered us a high top table....knowing we needed high chairs and that would not work. A group of 8 came in an hour after us and waited maybe 10 minutes to be seated. My husband went to look where they were seated, and they were seated at a large table that half of which was empty. When we arrived, if they were unable to handle a large party, then they should have told us then. Instead, half of our group headed home without eating, and we ended up going elsewhere and were quickly seated and served. I would prefer giving negative stars, but unfortunately, that was not an option.
We had a party of 12. We were told an hour wait and 90 minutes later they asked if we could manage several high tops pushed together. We had older people and younger kids and that clearly wouldn't work. They never thought to ask us and so they basically reset the clock. Meanwhile other large parties were seated. The manager gave an excuse they couldn't hold smaller tables to push together for a big party. There was clear discrimination towards older people and this with children. I have visited this restaurant at least a dozen times in the past year but never again. This was terrible terrible terrible customer service.
Horrible service wasted 2 hours waiting after a 15 minute estimated wait and then didn't bother to realize there where kids with us and wanted to put us at the bar then put us back to ground zero with a 3 hour estimated wait manger was extremely rude and didn't care. As for the food it is often overpriced overcooked and not worth it. Have never been served so poorly