Reviews

Overall Total Score
2 out of 5
Acceptable | 255 reviews

What Judijudge doesn't like about Mcdonald's Restaurants:
I am once again disappointed with this restaurant. In the past few weeks, there have been multiple issues such as opening late, running out of popular drinks, and mixing up orders. I only ever order large cappuccinos and frequently visit McDonald's in Caerphilly and St Clears, where I always enjoy consistently good drinks. I hope that Pembroke McDonald's can improve and resolve their issues soon. View all feedback. What Mathew R likes about Mcdonald's Restaurants:
One had already had an evening meal. But as soon as I laid my eyes on this McDonald’s I couldn’t resist. I walked through the doors a little startled by all the Halloween decorations lol ! I sat down and ordered through my mobile device. One ordered a Big Mac with fries and a coke… I waited 2 minutes at my table until a member of staff delivered my food and apologised for the long wait. That’s right apologised. For t... View all feedback.

Reviews from various websites

Tripadvisor
2.0 ★ from 129 reviews
Mathew
18.11.2023 - 20:53

One had already had an evening meal. But as soon as I laid my eyes on this McDonald’s I couldn’t resist. I walked through the doors a little startled by all the...

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Judijudge
18.11.2023 - 20:53

I am once again disappointed with this restaurant. In the past few weeks, there have been multiple issues such as opening late, running out of popular drinks, a...

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Littlejohn
18.11.2023 - 20:53

I’d give it a zero if I could customer service was shocking food looked like it had been kicked around the kitchen then used as a basket ball before throwing it...

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Lexie
18.11.2023 - 20:53

They get my food wrong and they rapped my chicken mayo wrong I wait 30 minutes for a chicken mayo chips and a drink and my chicken mayo was half eaten

Quest42867557477
18.11.2023 - 20:53

The food was all served hot and the staff were friendly. We accidentally forgot to order dips for our granddaughter on the app, but the team member was able to...

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In a whirlwind of mixed experiences at this McDonald's location, patrons find themselves torn between delectable food and frustrating service. While some diners praise the hot, well-prepared meals, others lament cold items and incomplete orders. The coffee, often a hit, can be a letdown, leaving some cappuccinos half-filled. The service is notably inconsistent, with incidents of rudeness and neglect contributing to a disappointing atmosphere. Yet, in moments of good fortune, friendly staff and prompt service can create a memorable visit. Ultimately, diners are left hoping for a more reliable experience at this popular fast-food chain.

Gastroranking-uk
2.0 ★ from 126 reviews

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