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Riva Cucina
4.3
Menu
Online table booking
Open Now
€ € € €
4.3
Menu
Online table booking
Open Now
€ € € €
City: Berkeley, 800 Heinz Avenue Berkeley, CA 94710, 94710-2746, United States
Farm to Table, Wheelchair Access, Counter Seating, Discover
##56 Fast Food in Berkeley
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#56 Fast Food in Berkeley Pizza
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Revival Bar+Kitchen
4.1
Menu
Online table booking
Open Now
€ € € €
4.1
Menu
Online table booking
Open Now
€ € € €
City: Berkeley, 2102 Shattuck Avenue Berkeley, CA 94704, 94704-1209, United States
"Quite possibly the worst service I've experienced at a Bay Area restaurant in years. We had a reservation for 5 people at 6:15 pm on a Saturday night, which we thought was plenty of time to make a play at Berkeley Rep a block away at 8 pm. On greeting us, our server even asked if we had an event that evening, which we said we did. So far so good.Things went downhill from there. The restaurant was highly disorganized and the service was amateurish. Our server was nice enough, but clearly inexperienced (he seemed to be a converted table busser) and was assigned to work way too many tables on an extremely busy night.Drinks ordered from the bar arrived individually and extremely late. It took some 45 minutes for the server to take our order. 20 minutes after that, one entree arrived (scallops, they were delicious). We waited another 30 minutes for the rest of the food nothing. Our server was apologetic but clearly had too much on his plate.Finally, at 7:45 pm we notified the manager that we would be leaving as we had our play at 8 pm. She apologized and comped our drinks and the one meal we had received. We couldn't help but notice that other tables were having problems similar to ours.We have been to Revival before and have experienced similar problems with the service, but nothing this bad. I know that post COVID it's hard to find staff, but it is unconscionable for management to continue to book all of its tables when it doesn't have the staff to service them.We will never come back to Revival. It's a shame, because the food and drinks are good (if a bit overpriced), and it's a wonderful space."
##19 European in Berkeley
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#19 European in Berkeley
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