Reviews

Overall Total Score
2.3 out of 5
Acceptable | 252 reviews

What Dayana Fiallo doesn't like about Pollo Tropical:
They have no cilantro sauce, everyone has a horrible attitude.Just horrible. No customer service. I ordered at Took them about 12 mins to bring me my food to the car and the place was practically empty. The food was a mess, only one small piece of avocado.Just see the picture and im sure im missing chicken and a avocado. Just horrible! Rice was raw. View all feedback. What Thomas Kick likes about Pollo Tropical:
Kisha is one of the most sweet respectful person. Service is always good and fast. She is very helpful. I love eating here especially when she is here. Thank you View all feedback.

Reviews from various websites

Restaurantji
2.3 ★ from 252 reviews
dusty
24.06.2024 - 12:46

I was rushed so decided to order on line for faster service, usually I use the drive-thru. Order was suppose to be ready in 15 minutes at 6:15pm. I arrived at 6...

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Thomas
24.06.2024 - 12:46

Kisha is one of the most sweet respectful person. Service is always good and fast. She is very helpful. I love eating here especially when she is here. Thank yo...

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Fernando
24.06.2024 - 12:46

Food at pollo is for the most part very good. One of our favorite close to home cooked fast food meals.Professional and courteous service tends to vary dependin...

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Timur
24.06.2024 - 12:46

Nice place. But the fact that you have to asl for a code for a bathroom even if you are a customer just made me surprised

Jason
24.06.2024 - 12:46

I ordered through app for a 3:55 pickup. I’m typing this at 4:25 PM b/c the food still isn’t ready.When I asked a manager why, she said “she is supposed to make...

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