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Contribute Feedback What Ellie Heilbronn doesn't like about Ruby Thai:
Terrible customer service. They have a sign that shows 1 meat and 2 side for $8.79. A lie. They always over charge you and when u ask, they choose an item and say for that.I had no meat. Just pasta, eggplant and beans. They charged me $11.21 and when I asked they said beans are extra!!!Will never buy anything here. Staff very rude and they don't inform you ahead of the time if extra charges. View all feedback.
The food is actually NOT Thai but chinese . Portion size is ok but food lacks flavor- even salt. Sides are limited to two types of noodles or rice no veggies.
Terrible customer service. They have a sign that shows 1 meat and 2 side for $8.79. A lie. They always over charge you and when u ask, they choose an item and say for that.I had no meat. Just pasta, eggplant and beans. They charged me $11.21 and when I asked they said beans are extra!!!Will never buy anything here. Staff very rude and they don't inform you ahead of the time if extra charges.
Do NOT eat here! Terrible owner yells and berates his young female employees in front of customers. Besides, this is nasty Chinese food at a Thai restaurant. Do not recommend!
Almost always eat here when we come to the mall. It's. So. Good!
Probably my least favorite restaurant in the towson food court.. food is just dry and under seasoned. Workers weren’t too kind either unfortunately. Not a good look.
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