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The Krystal Company 1140 Gray Hwy Macon, GA 31211-1867,...
(+1)7703514500
(+1)4787461500
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Overall, the reviews for the restaurant paint a disappointing picture. Customers reported being overcharged, receiving sloppy food, experiencing poor customer service, and encountering incorrect orders. One customer mentioned a particularly bad experience with a rude employee and questionable food quality. Despite these negative experiences, one reviewer did appreciate the cleanliness of the store, well-mannered drive-thru crew, and the fact that their allergy-related requests were accommodated. However, the general consensus seems to indicate that there is a significant need for improvement in both the food quality and customer service at this particular Krystal location.
The average assessment of 3.9 shows that The Krystal Company so far has satisfied the most of its customers.
What Vickie Howell likes about The Krystal Company:
This site, really did what I needed then to do, I ordered 24 burgers w/ cheese. No onions and an order of fries. With no salt, I love those fries, and the burgers where awesome. Clean store, well mannered drive thru crew. I am allergic to onions they didn't need to know this but if I ordered no onions then NO ONIONS! Thank you for saving my life. No 5 stars I wasn't offered a combo. I could have spend more money, so... View all feedback.
What Susie Hubble doesn't like about The Krystal Company:
They over charge me by putting something extra on my order so they handed me my card and cash when I told them I didn't get my card back. Then I had ordered 5 reg. Krystal and added one at the window. When I ordered I told them I did not want pick 5 because it cost more than just 5 Kyrstals. They charged me for pick 5 which was 80 cents more. After being told I am tired of you. The manager gave me my 80 cents back. T... View all feedback.
We waited 25 minutes in the drive thru. We were the 4th in line . There was a light blue mini v...
I never go to Krystal because I never have a good experience with either the food or the custom...
You can also simply ring the telephone number (+1)7703514500 to request your reservation.