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Contribute FeedbackThe Factory has received a mix of reviews, from disappointing experiences with unresponsive staff to glowing reviews of exceptional service and delicious food. Despite some negative encounters, the majority of customers have raved about the atmosphere, portion sizes, and overall experience at this restaurant. With a beautiful aesthetic, hearty menu options, and attentive staff, The Factory seems to be a popular choice for events like weddings and private gatherings. Whether you're looking for a laid-back lunch or a special occasion venue, The Factory seems to have something to offer for everyone.
We had vacation parties here. The staff is great, the price is reasonable and the location is quite cool. Great place at Ballston Spa.
The food was very good. The wings were some of the best I had, and the sweet potato fries with Melba sauce were fantastic. The service was friendly and...
Server was ass, food wasn't right, asked for two pink burgers, and they came close well done, and I guess we're going...
We came here for the first time for a private party. The food was served buffet style. Everyone said the buffet food was great. I am vegan and the only way for me at the buffet were the mixed green beans. The observing server noticed my mostly empty plate and sent a gracious manager to my table to ask what the cook could do me. To my surprise and joy the cook created a delicious spinach, artichoke and sun-dried tomatoes Pesto Pasta, which was nothing short of incredible. I was not only impressed by the food and the atmosphere, but also by the staff who went out of their way to accept my nutritional restrictions. Bravo and thank you!
The food was delicious! I was engaged to my best friend. We sat outside, we had Calamari, who was absolutely brilliant. Like I don't have another place. My friend and I have the pulled pork Mac cheese cell phone! It's huge! My fiancée has the burger with onion straw bacon. Everything from start to finish was great. We will definitely come back!