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Contribute FeedbackDining experiences at this restaurant reveal a mixed bag of service and food quality. While some patrons praised the friendly and efficient staff, others encountered significant delays in service and cold dishes, leading to disappointment. Issues like incorrect billing and unsatisfactory food, including dried-out hamburgers and poorly prepared salads, detracted from the overall atmosphere. However, a few groups enjoyed their meals and noted generous portion sizes, especially during special celebrations. Despite the inconsistencies, there were standout moments, particularly with attentive servers who made visits worthwhile. Overall, diners seemed to appreciate the potential for great meals but noted room for improvement.
Our server recommended the ribeye steak. It was leather, honestly. I should have known to expect the worst as evidenced by the Cesar salad that came before it. Old lettuce, over dressed and obviously made hours prior. My husband had a fried chicken sandwich with a wacky name. He said Jack-in-the-Box makes better. Everything was sub-par. Why didn’t we complain, you ask? This is the kind of busy big chain where complaining wouldn’t change anything for future customers and all we wanted to do was go home. Our dog, on the other hand sure loves the place since he got a leathery piece of “beef” to eat!
We ordered the avocado egg rolls with tamarind dipping sauce, and spaghetti with meatballs. They were delicious! Although, the bar was busy and I waited for 15-20 minutes for my triple patron margarita, the drink was excellent and was worth waiting for. Last but not least, our server, Christine, was all smiles and kept apologizing for the delay on my drink. She even went and beyond to get us two delicious bread for our spaghetti! We wish all servers in the world are like Christine! We will definitely be back and will request for Christine!
Overall, the experience was positive. There was some confusion before we were seated, but it was quickly resolved. The bathroom was a bit messy, but it was promptly cleaned. The food was enjoyable and the waitress was very helpful and friendly.
The food took an hour to arrive, and two dishes had to be sent back as they appeared to have been sitting under heating lamps for a prolonged period. The replacement dishes were delicious. However, the potatoes on another dish were served cold.
Crowded and noisy and the food is not worth the money you spend.
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