Grand Met - Dallas

Will definitely go again, but will NOT use OpenTable. There must be some glitch in the system between you and the restaurant. The only reservations OpenTable showed as available was 1:30. When we arrived, they were surprised because they close at 2 and would have to rush us, or alternatively, sit us in their lounge with small tables that would be uncomfortable for our 75 year old guest of honor. They certainly had many available tables and confirmed that if we had booked with them, or just walked in, we would have been able to sit right away at an earlier time. We wanted the earlier time anyway! It just did not show as available. So the poor rating for service is not their fault. The servers had been working all day and wanted to cash out. If not for using OpenTable, we would have had good communication and a much more enjoyable experience.

Excellent service and well prepared food. I was pleasantly surprised, as being a hotel sometimes the food is not so good, but very good here.

The restaurant has a stunning interior and delicious food. The lobster roll is one of the best I've ever had. We were seated promptly and the service was excellent.

The service is embarrassing and uncomfortable. and there was no host to seat me.

Great options. We really liked the pasta and the stir fry. Wendy was delightful and helpful.