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Contribute Feedback What Doug Howe doesn't like about Eastern Chinese Kitchen:
Its great food when they decide to open. Don't go by their posted business hours. They open when they want and close when they want. Middle of the week and I've called 3 times and no answer. Their Google pages claims they are open. This is the only place in Grafton to get Chinese food sadly View all feedback.
Although I did not dine at this restaurant myself, I called to inquire about their gluten-free options. The response I received was quite unprofessional.
The staff is unfriendly. It takes multiple calls to get a response and when they finally answer, they seem very annoyed. They make it clear that they do not want to take your order. The girl I spoke to was particularly unprofessional, sighing and making irritated noises throughout the conversation. The food is tasty, but if you don't want to be treated rudely and feel uncomfortable, it's best not to bother ordering from here. Overall, the service is not pleasant.
The food is good and we always order when we visit this restaurant. The dining experience is pleasant and the service is satisfactory.
Food is good service has gotten better over the years used to be a good all you can eat it's a shame it's only takeout
It was very goodDidn't mind waiting. The lady is always nice
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