Jade Garden Restaurant - Kingston

After reading the reviews I was hopeful. Hubby and I ordered a combo with general Tao’s (chicken was good. I found the sauce gross) fried rice was good. Chicken balls had very little chicken and the sauce was on the balls so everything was a soggy mess by the time we got home. We got an egg roll and spring roll and both had raw dough on the inside. The egg roll was completely inedible. I know $30 may not be a lot to some ppl but it is to me, and it hurts my heart to waste money. ?

I’m not sure if they changed ownership or what but it was definitely different that all the other times I’ve ordered from there. Chicken noodle soup, short noodles and a couple of chicken chunks (at least it was real chicken instead of pressed). No spring onions. I’m not sure if the noodles have changed but they didn’t seem like the longer ones I’m used to. Egg Rolls: horrible. Not the usual egg roll wrapper. Tough as though they used layers of spring roll wrapper instead. Didn’t even look like an egg roll looked like an egg roll shaped spring roll. I don’t remember that from before either. Chicken Balls I thought they came with the sauce on the side so you could add the amount you wanted or save some for later. Honey garlic ribs just okay. BUT the biggest thing was their packaging. The ribs and chicken balls came in PLASTIC containers not very environmentally friendly. What happened to the foil cardboard lid you could put in the oven to keep warm or heat up. Then easily recycle. Yes the new ones can be recycled but oven proof is better. The soup came in plastic containers not the usual styrofoam. Overall I have always loved their food so that’s why I had a question about change of ownership?? Something has changed and NOT for the better. Too bad as it was always my “go to” Chinese place in the west end. Love for better recommendations now.

Not only was the food hot on delivery, but service was fast, friendly, and everything you’d want from a fantastic restaurant!VERY reasonable in price, great sizes, and extremely tasty!Highly Recommend.

Used to be a sit down restaurant... Now it's a hole in the wall take out only... Kind of weird place really... Plus you get no napkins with your take out order... One can ask for no monosodium glutamate which is good... It makes one wonder who would want monosodium glutamte in their food...

It was absolutely horrible chicken balls were all dough the egg rolls had a weird spice and tough ordered a fried shrimp and lobster sauce It had beef in we put it in the garbage.Never again