Guzel Istanbul Restaurant - Kingston

Not a cuisine I am familiar with, and the dishes were of a lovely quality albeit lacking in quantity. Having been seated at the 6:00PM opening on this cold evening we soon, and for the greater part of our visit, found ourselves desperately wishing to...More

So the food was great. We ordered the banquet. Lots of bread and drips to start with.. all tasting fresh and very yum!! Mains was like a mixed grill with rice and salad. Desert was a mystery and I will explain this further down.The low rating for this review was because of the service. It wasn't bad service because there was NO service. While this restaurant is BYO they do offer soft drinks.. but no service means no buying of said soft drinks. I did ask for ice.. it never arrived.. I asked again.. it still never arrived. After an hour of dirty plates on the table and no one coming near us we called the restaurant from the table to ask them to take out plates and get desert. The desert was given to us in takeaway containers so no idea what they were or how they tasted. To say this was a dissapointing experience is an understatement. While this food is good, I just wouldn't go back to be ignored.

Food was yummy . Service not! Our table was basically ignored . We had to ask for service when we first got there . We asked for ice 3 times . Never got it . Our set menu included sweets but they never arrived . We actually rang the restaurant from our table to get them to clear away our plates . We were given sweets to take home cos they never arrived at the table . Disappointing .

We don't get to eat out very often with a toddler, and tonight we tried here. Toddler wasn't happy so we got take aways. The food here is always great- the dips are awesome and we will be eating the accompanying flat bread for next week there was so much of it. Chicken shish was the favourite dish tonight. We also got the lamb kofta- toddler loved it

Great Turkish food. We had the mini menu which included five dips with Turkish bread and we all had our own plate of meat/salad/rice. Well worth it and we couldn't eat another thing.