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we wanted to have dinner in the beer garden. the beer garden was almost empty and yet 7 waiters jumped around. none of them has been observing or addressing us. when we spoke to one of the waiters, whether we could get a card, he answered with a question whether we had reserved. we had not, but had just passed the beer garden. then he said that we should look for another table, because it was reserved (in a virtually... View all feedback.
Since we were at the Waldhaus Jakob Hotel, we came 2 times to the Waldhaus Jakob Restaurant and we had the opportunity to taste several dishes... and they were all great! The garlic Gambas, pizza, steaks, fish and vegetarian dishes, all very well prepared and beautifully served. The only problem we had both was our table reservation because we were a party of six, they could never put us directly, although we were always on time! There were always other guests sitting on our table who either had to be moved or they had to prepare another table in another part of the terrace for us.
A group of us attended a reception here for a friends weddong. Wine, beer and food were all good. Staff friendly and attentive. Good views over the lake and clean tidy facilities.
We ended up eating in the Hotel restaurant as we didn't want to go back out in the rain. Its was a pleasant surprise. Had a great beer at the bar then 3 course of great Italian food with friendly polite and enjoyable service.
We wanted to have dinner in the beer garden. the beer garden was almost empty and yet 7 waiters jumped around. none of them has been observing or addressing us. when we spoke to one of the waiters, whether we could get a card, he answered with a question whether we had reserved. we had not, but had just passed the beer garden. then he said that we should look for another table, because it was reserved (in a virtually empty beer garden) - and turned around and left.We then left the restaurant, since obviously none of the many waiter wanted to serve us ... (and no - we looked quite normal and were on a Sunday night trip :-))
Super location, super beer garden,very well maintained appearance, ideal for large groups, it can also be booked for events