The Hap Lee Chinese - London

My friends recommended this restaurant for dinner this week, so we decided to give it a try. The decor was a bit outdated, but not too bad. The service was good, the staff was efficient and helpful. However, we were underwhelmed by the food, which was only average. It was disappointing, especially considering our high expectations. The prices were reasonable though. If the food had been better, I would consider returning in the future.

We 've been coming here for over 20 years and I guess its longevity is a testament that sticking to the same old formula, menu and traditions counts for something. It serves reasonable food and is reasonably priced in a traditional chinese restaurant setting. Being lovers of chinese food we do occassionbally order off menu which they kindly accommodate for.Whilst not world beaters this family owned restaurant deserves its place as one of the longest established on the A23 Streatham/Norbury high Roads. Give it a try!

We are regular customers here and takeaway quite often, never eaten in so cannot say much about that but we cannot fault their veggie options. The Salt and chilli paneer is soon good and so are the Veggie Singapore Vermicelli noodles! Very lovely friendly staff, and this is the best Chinese local to us. Good portion sizes at very decent prices! Highly recommend.

All the food we had was lovely, not greasy as is often the case with Chinese food. The salt and chilli tofu/aubergine was the best, so light, crisp and fluffy. the hot and sour sourp was hot and sour, the kind prawn chow mein was smoky and the king prawns were huge. The chopped vegetables and cashew nuts in black bean sauce with pancakes and hoi sin sauce was great too, good to have a vegetarian alternative to the duck pancakes, really nice, spicy and tasty. The Szechuan bean curd could have done with a bit more chilli/Szechuan pepper, but other than that it was a really pleasant surprise to have such nice food from this relatively cheap high street restaurant.

In short, despite years of patronage we have to warn others phoning in to book or to order, that the level of customer service is woefully bad... after several orders through 2016 arriving with incorrect contents, we stopped using them, but recanted in the new year... we rang to order and once again it arrived with wrong items and what looked like yesterdays rice. The attitude I got from a young man identifying him self to be the manager, was staggering... clearly I was in the wrong and he didn't like MY attitude... then he hung up. Long story short, we're done with them... they may have a delicious menu but it would choke me if I have to suffer rudeness in order to enjoy good food. NEVER EVER AGAIN!