TGI FRIDAYS - Manhasset

Came here around 6:30 on Cinco de Mayo (a Sunday) and surprised to find the restaurant empty. Despite signs all over restaurant and email promotion touting $5 margaritas all day, we were told by server “we’re out of house tequila, how about a beer instead?” What about other tequilas? Well that’s not an option. Food was mediocre. Mashed potatoes felt like it came from a box. Needless to say we won’t be coming back.

Service was very poor. Had to wait for hostess. Took forever to see waitress. Drinks took over 10 minutes and finally for came. Food was good, but services was poor.

5 of us, all ordered Spare ribs. They were all overcooked. Surprising to get a basic menu item wrong.

It's always a pleasant dining experience something for everyone

The restaurant itself was difficult to find because their signs are poorly placed. The front door leading to the Northern Blvd. is only an exit door. The entrance door by the parking lot has a small sign printed sign. The place was not full. Our server was very pleasant. The fill in manager went around the tables greeting customers and she was very smart answering a question we had about the bill. The bill suggested a much higher gratuity it had to do with the value of the meal, not the actual price. We very delighted by the manager's demeanor and TGI Fridays should use this person as a trainer. We had unpleasant experiences at other TGI Fridays.