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Contribute Feedback What Javier Wolff likes about The Jalapeno Tree :
The meal was good and our service was great. It was clear they were training new staff and busy, but we got through the meal without any problems. If you look close, you can find our waiter, Kaleb, in the pictures. He did a great job! View all feedback.
What Cade Pacocha doesn't like about The Jalapeno Tree :
Prices are high, service is bad, food is not good everything. I've only eaten in a good Mexican or Tex/Mex restaurant in Nacogdoches, and that's certainly not it. You need to rent better English-speaking employees, clean up the space, add some taste to the food. Has all earmarks of a restaurant to fold. It won't be back. View all feedback.
This specific J tree has always blown me away. Eating is always incredible. The cooks here are not only looking to crank dishes, they are proud of their work, and you can say in taste. Servers and hosts are also wonderful. Will be back
Prices are high, service is bad, food is not good everything. I've only eaten in a good Mexican or Tex/Mex restaurant in Nacogdoches, and that's certainly not it. You need to rent better English-speaking employees, clean up the space, add some taste to the food. Has all earmarks of a restaurant to fold. It won't be back.
Run the mill. Didn't even have things in the store that showed the online that they had. It was a good service, but we came in the middle of the afternoon, the host said it would be a 30-minute wait, a few cars in the parking lot, and empty tables everywhere, so we asked to sit in the bar. We just left a funeral and starved, otherwise we would definitely have gone somewhere else! The Art server saved this review. And the manager sits in the bar, takes Queen, helps out, and quietly be nice to help themselves too. But we're out of town? ll find another place next time.
I'm really sad! I just went to the area and The Jalapeño Tree is my favorite restaurant. I was so excited that there was a place near us! The staff that set us was friendly and we got our drinks quickly, but it took 20 minutes and asked for chips twice before we finally got them. We looked at 4 other groups that were set after us to get them, but we didn't. The order was wrong when he came. My son had a hard bowl Taco with salad, tomatoes and cheese only, no meat and of course it had meat on it. We sent it back and it came back with meat. You didn't make it twice! In addition, he had the children's meal and we asked for the cheese Taco, but when we got the entrance, they calculated the children's meal price of $6.00 and then charged us 49 cents for cheese, salad and tomatoes. He got no pages, so we basically paid $7.50 for a hard bowl taco without meat! I ordered the Bob Hope and asked for the 3 items to have the Tequila cream sauce on all 3 and they didn't even put it on an item. I also asked for Charro beans instead of roasted beans and I never got them. My husband ordered a fajita burrito with chicken and beef, but it had only beef, no chicken! When we told the server that broke out our food, she really sighed loud and said we had to tell our waitress. Our waitress was very busy and we had a hard time getting her attention. We asked for Guacamole 3 times for my son, but he never got it! When we tried to make the best of our family dinner, we also asked for a refill and that never happened. We waited for our reception for 30 minutes, although we asked for it four times. So we paid almost $50 for a dinner, that wasn't what we wanted. We saw the manager walking around and talking to other tables, but never came to us, even though we asked him close to the end! I made the restaurant really sad and disappointed that my favorite restaurant was so badly screwed up!!!
I am amazed at the quality of service we received with our party of 37 ladies. We had great service with pleasant attitudes and smiles. We do this yearly and thank you so much for a great time and food.