Golden Harvest Palace - Rockingham

My wife and I had dinner here on 04/12/2021 and we really enjoyed our meal. We will definitely be back when the whole family is in town for Christmas. The service was excellent and the portions were generous and served promptly. A great casual dining spot for the whole family.

We come to this restaurant for lunch about once a month and have not had any issues in the past, but during our last visit, the new server (a younger person with red hair) made a mistake with our order. When I pointed out that it was not what I had ordered, they seemed dismissive and quickly took the plate away without offering to fix the mistake. They returned with the same dish and insisted that the server had gotten it right. I was surprised by the lack of customer service, especially since we are regular customers. I did not want a full replacement, just a simple switch from fried to steamed rice. I have no food allergies, so I could have still eaten the meal. There are plenty of other restaurants that prioritize their customers and I would recommend trying somewhere else.

In general we drive 40km to our chinese, but we thought we could look closer to home we decided to eat here at lunchtime and I think it has a new name we just went in and asked for a table, it is a big place and. we have a table near the window. within a minute we had water on the table which was beautiful. the girl that served us was just fantastic we ordered a first one and it came up and it was delicious. the good thing was that they were asked before they bought the main course that was our ordinary honey king prawns we shared with a fried rice. we really enjoyed eating, had great service and nothing to complain if we go back yes we would and we will if there was one side it was the decoration, but that's okay.

She came on Friday evening family (2adults 2kids) in the restaurant there was another table. service friendly, eating came fast. but when it was fast, it was lacking the quality it needed! we had early roll, for the first time I had celery in them. and very small, 2 early roll $7. Honey huh was just a piece of chicken cover with honey, had much better. noodless was in order. the best part was the duck boiled well roast. next time would rather wait for food and get better quality. very pricy for what we have. the next time would rather wait and get better Quailty food. will not go back soon. there are much better Chinese restaurant in the environment.

Party of 4 adults waited 10 mins for 2 menuwaited 15 mins before order taken no table water brought had to ask 30 mins into our visit no free prawn crackers given had to get wine glasses from another table 50 mins no food served...55 mins a serving if rice appeared 65 mins meals brought to table cold rice sent back people arriving after us served promptly table water prawn crackers served food was fine no complaints service deplorable restraunt not that partivclarly busy would i go again maybe but if service that bad again deffinately no service needs big improvement really let the place diwn