Nipa Thai - Rugby

Nipa Thai (now renamed Rama Thai) appears to be a popular restaurant and on entering, you can understand why. Beautifully decorated, it appears to be comparable to other good quality Thai restaurants in the area (Leamington and Warwick). Having previously visited, we were fairly sure...what the standard of service and quality of food would be like. Unfortunately, this proved to not be the case. In terms of service, it was friendly enough, but the waiter was barely audible behind his mask (I appreciate this is likely to be a problem in these Covid secure times) and you couldn't be sure he had understood what had been ordered. When it came to the food, it was utterly appalling. My wife's soup came with a strand from a Brillo pad in it and having pointed this out to the waiter, he took it away and came back to explain this was from scrubbing the pan and... that was it! It was only through calling him over again, that he did say we could have another soup or alternatively, this would be deducted from the bill. As for the main courses, both mine and my wife's came in a thin broth like liquid. This seemed at odds to the description of dishes cooked with coconut milk, lime leaves, Thai basil etc... The horror though was the chicken which reminded both of us of the sort of curry your mum would make from Sunday leftovers in the late A really unfortunate experience and one that has left us with the conclusion that despite previous experiences, we won't be returning. The real shame was that this meal was a rare night out (we have a young child) and was to celebrate our wedding anniversary.

We dropped in at very short notice on a Sunday and had a superb meal. The food was authentic and looked and tasted freshly made. Superb Thai food. Excellent Service and reasonably price

Had a nice meal with friends here. Had ribs to start and they fell off bone, then had the lamb shank curry, little more spice would have been nice, be careful u need to order extras such as rice, you arent always warned. Not excessively...spicy for those who dont like too much spice, personally maybe a little mire would be nuce but maybe should have chosen the three chilli picture ones. Restaurant looks nice and service good.

We decided to try the Sunday lunch time buffet and were not disappointed. In the current times, you order from the menu rather than serving yourself from a buffet. This worked really well. Service was fast and friendly. The food was excellent. Very good value.

Could have been so much better with proper organisation. We were sat at a table next to a family who did not use masks when moving around the restaurant with no intervention by the staff. There were of us at out table and it...took minutes for us all to get our starters delivered. When main courses came there were only they missed one, which funnily enough had been recommended to one of our party by the waiter as she did not want spicy food. Admittedly they sorted it out in minutes and did not charge for that dish but too little too late in my view. Eating out with friends and family should be an enjoyable experience and this definitely failed the test. Concenus on the food was that it was good but not memorable.