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Contribute Feedback What Emma likes about Anatolia Barbecue Restaurant Takeaway:
For some reason the app didn't give options to choose salad but the restaurant phoned me to ask if we wanted salads and sauces great customer service, thank you! View all feedback.
What Luke doesn't like about Anatolia Barbecue Restaurant Takeaway:
Salad was missing from my kebab and I was told by the restaurant to come and collect which I found ridiculous, I asked for the sauce and salad to be separate on my kebab which did not happen Shocking customer service View all feedback.
I will never ever use this place again. Absolute rubbish I received tonight (delivery). Have used this place many times and feel they’ve gone right down hill lately/over time. I ordered a chicken shish with lamb donna and bulgur rice which I’ve ordered before and you get the rice in a separate tub always? Whoever served this up just through everything together rice and all???!! I mean why would you do that!!? Obviously couldn’t give a flying s**t about delivery quality/presentation. This place used to be good/nice. Obviously a new member of staff that couldn’t give a monkeys!!
Eaten from here lots of times because the food is generally good. The only negative is if you go with the large lamb shish you never get the same amount of meat as you do when it’s chicken. Obviously because it dearer to buy in. But don’t I pay more for the lamb?! Bit annoying! And also very tight on the salad. I mean really tight!! Probably going to start ordering from elsewhere now!
What a bad service and attitude! I ordered two kebabs and was told that it would take 10mins, I could see that they were busy as they had 6 people working behind the counter. No problem as I had to get cash from the cash machine across the road. Which you would have thought that in this day and age they should be accepting card payments! I returned 10mins later and food was not ready so I sat down and waited and waited. After 5mins I asked one of the guys, which there was only 3 behind the counter now, where is my food. He looked at the ticket list confused and I pointed out my order. He then said Oh it’s nearly ready! I waited another 10mins and finally got my food. When paying I said to the guy, I thought you said 10mins, he abruptly and rudely replied, “well we are short staff can’t you see!” What? He had 6 staff working at one point, he must have thought I just walked in and not see them all there!! I will not return because of this and will try the other kebab places in Ashford as there are lots of them and a new one next to the coop.
The menu at Anatolia is awesome. The variety of food on offer is incredible. All cooked fresh. Polite efficient staff. The shish kebabs are truly delicious. It's the best I have tasted.
I can not explain how good this kebab shop is , people who work there are so so nice , portions are big, Foods I cannot explain how good it is, clean shop fast services. Don’t go anywhere else go here !!!
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