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Contribute FeedbackSwiss Chalet in Thornhill has received a mix of reviews from its customers, with some expressing dissatisfaction with the food quality and service, while others have had positive experiences. The negative reviews highlighted issues such as soggy and overdone food, lack of cutlery, tired atmosphere, and bland taste. However, there were also glowing reviews praising the delicious chicken, Chalet sauce, Poutine, wings, and desserts. The friendly and efficient service provided by staff members like Sonia was also appreciated. Overall, Swiss Chalet seems to have room for improvement in consistency but has the potential to provide a satisfying dining experience for its customers.
Hello people my very first visit to this restaurant I was very warm and nice, Sonia the waitress Sonia was very very nice her costumers service was the best ever ? I highly recommend this restaurant and her services may God bless her always.
Visited Fri May 19 for dinner A restaurant shouldn't be empty on a Fri night, and this one was empty.
Ordered delivery online They called me after the store was closed, to tel me the were OUT OF CHICKEN!!! Didn't offer me anything, told me too bad.
I've never been to this location before, so on my home from visiting Edwards Gardenswe decided to give it a go (we were heading to the Don Valley). Went
Swiss Chalet is a franchise that must work on its consistency. We are from Nova Scotia and used to live in Calgary and before that, Ottawa. When you go to a Swiss chalet and order the chicken, you know just what you will get. Great SC taste, perfectly cooked with their signature sauce. (I NEVER ask for the other new sauces that they offer -- Swiss chalet is ALL about the spices and the sauce). Service was fast and friendly. Coupons kept the prices in check. the pecan pie dessert is very good.
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