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Contribute FeedbackRoots, a long-time favorite restaurant, has recently undergone ownership changes which have led to a slightly diminished dining experience. Despite serving a good but not exceptional grouper special, the lack of transparency regarding pricing left a sour taste. Additionally, rushed service and a seemingly abrupt end to the meal detracted from what should have been a fine dining experience. On the upside, the quaint and cozy atmosphere of the restaurant was noted, with some diners enjoying their experience especially during brunch. While some felt the high prices were not justified, others found the farm-to-table menu offerings to be worth the cost, with standout items like baked brie and gnocchi receiving high praise. Outdoor seating was a hit, with excellent cocktails and attentive service making for a memorable dining experience overall. Despite a few inconsistencies and complaints, Roots appears to have potential as a charming dining destination in West Chester.
The restaurant was completely filled — we were lucky to have gotten a table for our family. It’s a cute spot but there were a few noisy tables in a small room so everyone was talking loudly to be heard. Service was very good waiter was eager to please and had a fun personality. Food was good but not as special as expected. Prices are high but then again they are everywhere these days! All in all a nice spot for dinner.
Outstanding food, service, and atmosphere. Love coming here!
Roots never disappoints! Great, imaginative preparations, attentive service and West Chester is a wonderful town!
Had my graduation dinner here tonight- everything was delicious! The cocktails were great especially the jalapeño margarita. We had the max and cheese, salmon and chicken and all were fantastic! Finally the vegan gluten free brownie was very good as well. Service was great. Everything was perfect and I can’t remember the last time I had such a great meal. Ten stars!
Wonderful atmosphere and the food was great. Will be going again.