Cafe Rouge Windsor

Avoid at all cost, cafe rouge took my money and booking for an afternoon tea but the Windsor restaurant is closed and they won’t refund my money, booked via Buyagift and only after a complaint was my money refunded by buyagift, have complained to cafe rouge press office three times and no response very poor experience. Be advised that cafe rouge are still taking bookings but they have closed over twelve restaurants and still taking reservations for the closed ones.

This restaurant offers a selection of French style cooking. The food was tasty, the staff welcoming and it's a nice building. I enjoyed the pie which was full of filling, had yummy pastry and came with some lovely mash. The sea bass was good, however, some of the new potatoes were still a bit crunchy. We both had sticky toffee pudding and they were served at room temperature, we decided the ice cream would not survive them being warmed up so just ate them cold.

Great venue, superb coffee, excellent pastries and the service from Bertrand was prompt, informative and extremely entertaining! We didn’t need breakfast the food looked gorgeous! An absolute must when visiting Windsor.

We made the mistake of relying upon the reputation of other Café Rouge outlets to have lunch here. Located in the historic railway station complex in Windsor, it is busy only because of passing tourists, but most certainly not because of the food or service. While the servers were friendly enough, the food was poor (especially for the prices) and service was painfully slow. There are absolutely better places to eat, so don't bother with this place.

Went there for lunch on a lovely sunny Saturday and faced a bunch of rude clueless staff about how to give good customer service. I had to stop one of the three staff passing our table for over 15 minutes to take out order and when I said I had been waiting he said I am busy, and when I told them I wouldn’t pay the service charge, she didn’t care about it or try to find out why I wasn’t happy. If customer service is important to you as it should be part of dining out, don’t go there.