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Contribute Feedback What Titan C likes about El Tenampa:
It was a pretty good meal. We read through some of these reviews and a lot of them were complaints about the Carne Asada. We however, had no problems with the street tacos, Carne Asada. The chips were hot when they came out with salsa. The only issue you ran into was the bean had a weird taste and were a bit cold still delicious. The service was amazing our server Karen was very nice. The wait time was very good abou... View all feedback.
What P E doesn't like about El Tenampa:
Used to go here once every couple months and really really liked it. We stopped in this week after not having been here for several months and wow has it gone downhill. Just this one visit will likely make us not return again. Every single dish, plate, and glass we touched was sticky and full of old dirty food. There was a long giant hair in our chips. The chicken was mediocre at best. Tamales were flavorless. The si... View all feedback.
This is one of the best Mexican restaurants I've been to! Not only do they accommodate my allergy situation, they also have extremely good food and great
Atmosphere: The atmosphere is authentic, and I love itThe vibrant colors will take you to the heart of Mexico CityNice and large.
Really good servicemaybe even a bit too goodOur server was at our table every 3 minutes checking on us.
It was a pretty good meal. We read through some of these reviews and a lot of them were complaints about the Carne Asada. We however, had no problems with the street tacos, Carne Asada. The chips were hot when they came out with salsa. The only issue you ran into was the bean had a weird taste and were a bit cold still delicious. The service was amazing our server Karen was very nice. The wait time was very good about 10 to 6 minutes before we got our food for two people and the prices were pretty good. Overall, I would definitely come back here.
It honestly takes A LOT for me to leave a review like this, and unfortunately, this is one of those rare times where the customer service was so egregiously bad that it 's necessary to write a scathing review. I 'll spare you all of the painstaking details, but in a nutshell, a problem was created when ordering because of the way they have their DoorDash set up. I placed nearly a $300 order for pick up. Instead of offering to rectify the problem with a very simple solution, the store employees proceeded to tell me that it was DoorDash 's fault, and to take it up with them. That wasn 't true. It was the restaurants fault for the way they had set up the DoorDash menu. I told them that they needed to rectify the situation, considering that I had already spent such a large amount of money I needed the order for a party of 25 hungry people. Instead of helping me, I was told by one of the stores employees named Eddie that he didn 't have time for this because he had a line and was off soon. When I said well then I guess you don 't care to have my business? He said no I guess we don 't. Then he hung up on me. Needless to say, DoorDash was able to cancel the order for me and issue a full refund (they have excellent customer service). Moral of the story: NEVER come here. I 'm sure the food is decent, but they clearly couldn 't care less about their customers. I will never spend a dime of my hard earned money here again, and I will warn everybody I know that goes for church members, city council members, the board of Meridian Little League, and all of my close friends and family to not step foot in this place. You do not treat customers this way.
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