Panda Express - Merrifield

The restaurant from Merrifield offers 99 different dishes and drinks on the menu at an average $66.4.

A recent visit to a Panda Express location left a customer upset after encountering disrespectful service from an employee named Anna. Despite waiting over 20 minutes for an online order that was actually ready and waiting, Anna was unhelpful and unapologetic. Another customer expressed disappointment in the portion size of their meal and felt that the food quality was lacking compared to other Panda Express locations. One reviewer criticized the taste and freshness of various menu items, expressing a desire for improvement in overall food quality. Additionally, a customer shared a negative experience with staff at the drive-thru, feeling ignored and unwelcome when attempting to place an order. However, another reviewer praised the generous portions and taste of dishes like the Beijing beef and honey walnut shrimp. Lastly, a traveler commended the professionalism and efficiency of employee Ethan during a busy period, expressing gratitude for the hard work of the Panda Express team. While there were mixed experiences shared, it is clear that customer service and food quality are key factors contributing to overall satisfaction at this particular Panda Express location.