Ben Gong's Tea Běn Gōng De Chá - Richmond

What Betty likes about Ben Gong's Tea Běn Gōng De Chá:
I would give five stars for the service I received from Jason yesterday when I ordered two drinks, though the drinks I tried for the first time weren’t to my preference (hence the four stars overall out of five) I still really appreciated how humble and kind Jason was in his interactions with customers. I hope he will be richly blessed for it. View all feedback.

What Kevin Zhipeng Li doesn't like about Ben Gong's Tea Běn Gōng De Chá:
The service at this restaurant is terrible, especially for English speakers. My wife, who can't speak Chinese, used to be a loyal customer until March 31st. We ordered 4 drinks but only received 2 after waiting for 35 minutes. The cashier appeared to understand English but acted differently. When we asked about the missing drinks, she said one was sold out and the other was not paid for. We didn't want to wait anothe... View all feedback.