Chalet Dinner Roll Restaurants in Edmonton
The best places in Edmonton to eat Chalet Dinner Roll. Our interactive map features all restaurants around Edmonton who offer this dish to eat out or take away.
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This is a list of all the eateries where you can order Chalet Dinner Roll or dine out.
3.9
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3.9
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City: Edmonton, Swiss Chalet, 13720 50 St NW, Edmonton, AB T5A 5J6, Canada
"The service at this location was excellent and fast. The waitress Keng was super kind and efficient with taking our order and precise. The food itself was fresh and hot, every single dish was beyond our expectations. I have been to other Swiss Chalets but this one has been the best so far. Thank you!"
3.9
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3.9
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City: Edmonton, 2203 99 St NW, Edmonton, AB T6N 1J7, T6N1J7, Canada
"The facility is clean but evidence suggests less than quality throughout. The staff were marginally friendly and the food was poorly prepared and not tasty. After our order was placed was the last interest shown by staff to our dining experience. No refills. No client interest. Likely our worst dining experience this year. We would not choose to return. This restaurant must show interest to perform better or their doors won't be open long."
3.9
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3.9
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City: Edmonton, 17004 107 Ave NW, Edmonton, Canada
"Hello,I am writing in regards to a negative interaction I experienced at your restaurant located at 17004 107 Ave NW, Edmonton, AB T5S 1L8. This incident involved the manager and another employee.I placed an order for the Thanksgiving Feast, and I had specifically requested dark meat, yet when I received my order, I was given white meat. Unfortunately, I didn't realize this error until partially having consumed the dish. I was feeding my two toddlers a few bites and then handed the box over to my spouse, who has a preference for dark meat. He noticed that it was the chicken breast, so we decided to address the error.When we arrived at the drive-thru window, we explained the discrepancy to the cashier, where she asked for the box in return. Moments later, another female employee, who is seen in the video below, hands us over a box with only the chicken. I politely asked where the fries and stuffing were, given that there was still plentiful in the box that I had given the previous employee. She then proceeds to argue with me, claiming that the box was empty and even went as far as fetching the disposed box out of the trash bin to show me, but even despite that you could clearly see that it was not empty. At this point I was extremely appalled by her lack of professionalism and repulsive behavior, so I hand her back the box of chicken and request a refund because I have dignity and I simply refuse to support an establishment that treats their customers in this horrendous manner, especially infront of children. She then storms off aggressively, and the manager arrives at the window stating that he's not issuing a refund and that he's contacting the police if we dont leave the property and walks away. I continue to wait outside, anticipating that he'll return and just issue the refund so I can be on my way. But shortly after, I witnessed him going to each vehicle behind us and advising the customers that we were the cause of the delay in them being served. I didn't want to inconvenience other patrons or get into any confrontations, so I proceeded into the restaurant to hopefully have the issue resolved, but the manager continued to be combative and refused to assist me. He stated he was not refunding my money and to file a complaint with head office and disappeared into the back. I asked the staff for the name of the manager and the other employee, so I could include it in this complaint, but they all declined to provide their names.I've been in the customer service field for 25 years and have worked in the food industry for 10 years. Therefore, I understand what it's like to be on both ends. I don't feel entitled, and I try my best to avoid confrontation. I went to Swiss Chalet with the intention of grabbing a quick bite with my family, I didn't forecast that these series of events would transpire over a simple request for a refund. We left upset, and our evening was ruined as a result of our negative experience with your employees.Now, considering the interaction we received, it's evident that your employees lack training.The managers position is to deescalate the situation, apologize, and offer an appropriate solution, which he failed to do. His incompetence as a manager is reflective on the employees and is jeopardizing the experience for all guests at this location, and after this interaction it comes to no suprise that they're rated 3.8 stars on Google, and it appears there are several complaints involving this particular manager.Considering all the factors, I trust that I will receive my compensation and that the mentioned staff will be reprimanded to ensure events of this manner do not occur in the future with other guests of Swiss Chalet.Thank you, and I look forward to your response.Regards,Mary Tigbayan took weeks for the district manager to contact me, said she would visit the restaurant and follow up with me, haven't heard back since, and never received any compensation"
Chalet Dinner Roll
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