Reviews

Overall Total Score
2.8 out of 5
Average | 116 reviews

What Ginger A doesn't like about Jumia Food:
Jumia if you know you are not cut off for discounts don't dare do it. I ordered for food with missing items. I have complained and you are telling me someone will get to to me. Called the rider only to be told dat the office said that was all. Who does that. Don't annoy me oo. At all. Come for the food. As for the money keep it. My God will judge you. The nonentity of it View all feedback.

Reviews from various websites

Top-rated
1.0 ★ from 10 reviews
Zulfa
26.10.2023 - 12:33

Ordered food with missing items. I contacted the customer care team and they apologised. I was told a voucher will be issued. I thought it will be linked to you...

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Efya
26.10.2023 - 12:33

Your customer service is the worst, after I get my refund I am deleteting the app Update: I never got my refund. if you use jumia food please pay on delivery or...

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Stay
26.10.2023 - 12:33

One of the absolute worst food delivery services there is. Customer service is non existent and the service fees charged are far more than the delivery fee with...

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Marco
26.10.2023 - 12:33

Customer service is so bad. Login Jumia App with GH mobile number and password. Orders cannot be placed because the mobile number is allegedly not stored! And w...

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J
26.10.2023 - 12:33

I placed an order 6 days ago, it never got delivered and they claimed they had cancelled the order and I will receive a refund shorty. It's been 6 days and all...

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