Images
ContributeNo images to show
Feedback
Contribute FeedbackThe average rating for Roots Gelato is 4, which means that the guests have a very high opinion of this restaurant.
What Isabelle F likes about Roots Gelato:
The best Italian-style gelato ice cream I've tried in Colombo with intense flavours. Their ice creams are dense and with a milky texture, like proper Italian ice creams, and feel much less heavy and fatty than the usual fat-heavy elephant house or Sri Lankan ice cream which uses more of a cream base. Also Il Gelato ice creams have a perfect soft consistency. Love it! Keep it up on the quality guys! View all feedback.
What User doesn't like about Roots Gelato:
The customer service was quite bad. The lady who served was very rude and the ice cream in the cone started dripping from the bottom, 10 seconds after serving it to me. When I requested for another cone to put it under the cone given, she declined the request. Then I asked for a cup because the ice cream was coming off from the bottom which she gave. It was such a hassle. Highly disappointed with what happened and th... View all feedback.
Giving one star less due to expensive prices Service was ok but wish their pricing was better Their passion fruit sorbet and lemon sorbet is really good
I visited il gelato and tried their strawberry sorbet, while my wife opted for the chocolate gelato. The place had a cozy and inviting ambiance, and the staff w...
read moreFull Menu
The following list of dishes can be supplemented on site by daily or weekly specials. Besides certain dishes, you'll also find drinks and general types of dishes offered here on the card. The list of dishes is supplemented by dishes and ingredients that visitors have positively mentioned but were possibly not yet listed.
Sweet
Smoothie
Coffee
Regular
More information
QR-code link to the menu
