Roots Gelato - Alexandra Place

The average evaluation for Roots Gelato is 4, which means that the visitors have a very high opinion of this place.

What Isabelle F likes about Roots Gelato:
The best Italian-style gelato ice cream I've tried in Colombo with intense flavours. Their ice creams are dense and with a milky texture, like proper Italian ice creams, and feel much less heavy and fatty than the usual fat-heavy elephant house or Sri Lankan ice cream which uses more of a cream base. Also Il Gelato ice creams have a perfect soft consistency. Love it! Keep it up on the quality guys! View all feedback.

What User doesn't like about Roots Gelato:
The customer service was quite bad. The lady who served was very rude and the ice cream in the cone started dripping from the bottom, 10 seconds after serving it to me. When I requested for another cone to put it under the cone given, she declined the request. Then I asked for a cup because the ice cream was coming off from the bottom which she gave. It was such a hassle. Highly disappointed with what happened and th... View all feedback.