El Pollo Loco - Feedback

Visit You this place redirection is the best choice trust It's not worth your problems! I don't know why they have 3 beginnings, they're the worst here. You hav...

Horrible! One, the wait time is ridiculous. I ordered a curve-side pick-up and waited for 20 minutes. I called more than ten times, and no one picked up. I had...

My experience was terrible, I hope that this place will improve, as I see many other negative reviews, things I have also experienced. The staff will leave you...

I ordered a chicken avocado burrito without cilantro and without cabbage. What I got was a chicken Burrito with about 4 or 5 VERY small pieces of chicken. A bur...

They take for ever to take your order and the flavor compare to other Pollo Loco not even close for Example south Pasadena Pollo loco is supper better been here...

I ordered mac and cheese and got mashed potatoes and gravy instead. I also didnt get the cole slaw I ordered. Plus I got the wrong salsa.

Both the meal and pollo bowl was absolutely delicious. The churros were very tasteful as well. Thank you and keep up the great work.

No chicken was added my sauces were missing. my coleslaw missing

Chicken burnt and never did get chips and soda. Not sure if driver was aware. Not sure if its responsibility to check complete order.

We ordered a soup it was nasty we usually eat the tortilla soup from pollo loco the soup we got was really bad. Like if they open a can and put a little pice of...

I had the Double Chicken Bowl and it was excellent. I had never had this before. Service was quick and efficient. I love El Pollo Loco. Love their condiment bar...

Outstanding people very good service and delicious food

Advertising pozole but when I ordered at the drivethru was told it was discontinued Sads...got the tortilla soup instead

Drive thru only. The line was but was very impressed how quickly it went through. So service was quick and accurate. But I wish and FEEL the lobby was open to o...