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Contribute Feedback What User likes about Starbucks:
The staff at this restaurant is fantastic and very friendly! Kaitlyn recommended a new drink to me after asking about my preferences. It was delicious and is now my new favorite. Thank you! View all feedback.
What User doesn't like about Starbucks:
The only reason for giving this restaurant 2 stars is because of how great and knowledgeable the morning staff is. However, the evening staff is very rude and should be seriously replaced. They either don't listen or simply don't pay attention, because the drinks are always terrible after 4pm. We are never satisfied with how the nighttime staff treats customers or prepares our drinks. View all feedback.
it was my friend, and I'm the first to die and it's terrible. I don't know how to make 4 drinks so bad. who went through the journey today decided to keep and said that they were not allowed to make a drink, although every other location has no problem with it, they are just lazy. So instead of spending $10, we spent almost $30 only for drinks.
Very friendly staff. Drive thru moved nicely. Excellent coffee drinks and choices
I am a starbucks regular, and I have never been so impressed by a store, especially a new location. Staff was so friendly, kind, and quick. I know they aren’t paid much, especially in a pandemic, yet they show up every day smiling and have even memorized my order. Took extra care to ensure I was ordering what I actually wanted. Will continue giving them business, and would recommend to anyone
I have been coming here for over 2 months straight on a daily basis because of their service until today. This morning I walked in as usual in a great mood. I ordered a tall blonde and when the barista who gave me my coffee I was being my normal nice self and said Thank you sweetheart when the barista handed me my coffee. Less than 12 seconds later, the Assistant manager, Bailee, came to me and said, Do me a favor and address my staff by their name. It makes them uncomfortable you addressed them as sweetheart Uncomfortable that I am nice? I have seen and heard worse from upset customer who received poor service from this location.If me being nice offends someone, then I will no longer visit this location. Not ever have I offended anyone for being nice until now. Perhaps Starbucks should train their staff on how to accept kindness instead of just apologizing for messed up orders.
fast and friendly service always. beautiful cafe with great lighting and a lovely patio. best place to grab coffee in ankeny
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