Reviews

Overall Total Score
4 out of 5
Impressive | 1164 reviews

What User doesn't like about Steak N Shake:
The restaurant no longer offers table service, making it difficult to interact with staff. All the unique aspects that set Steak 'n Shake apart from other fast food establishments are now missing. There is no longer any reason to dine here. View all feedback. What User likes about Steak N Shake:
The service was excellent, the burgers were phenomenal, and the fries were just as delicious. There were plenty of options to choose from on the menu. The restaurant is known for being very clean, one of the cleanest in the fast food industry. I would definitely return to eat there again many times. View all feedback.

Reviews from various websites

Menulist
2.2 ★ from 16 reviews

I was happy that steak n’ shake an evening while in the opposite of st. louis. when I drove south, I saw one on the Google card, but realized it closed by 10 o'...

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Delicious food, but no social interaction with the staff, no server you do it all yourself.Not a fan of the new style of service.

So I ordered 3 shakes last night for delivery, it says my order was delivered but I never got my shakes. I try and call the number to the store, it rings once t...

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Ordered curbside, worker came out and asked my husband if his name was Bruce, and when he was told no, he went back inside with the order. 20 minutes later I we...

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The food was great. Hot and fast. Didn't like kiosk experience. I miss the waitstaff and warm friendly dining area.

Restaurantji
3.5 ★ from 270 reviews
candice
24.02.2024 - 00:05

The food at this restaurant was enjoyable, but the self-serve kiosk was not a good experience. It was disappointing to see a lack of table service, with no cond...

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Wayne
24.02.2024 - 00:05

Ordering from a kiosk is a horrible idea! It is frustrating to wait in line to use a machine that is not very user-friendly. Then, the kiosk asks if you want to...

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johnny
24.02.2024 - 00:05

It took over an hour to receive two cheeseburgers, fries, and a chili mac. The chili mac was more like soup. This will be my last time dining here.

Emily
24.02.2024 - 00:05

I love the new package that this location does for the food but come on now. Where’s the rest of my fries?

Jodi
24.02.2024 - 00:05

Stopped in here for the first time. I never knew there were SO MANY ways to make a hot dog! The employees were welcoming and friendly. It has a few tables to si...

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4.1 ★ from 894 reviews

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