Reviews

Overall Total Score
3.7 out of 5
Very good | 666 reviews

What FirsttimeNanx likes about Costa Coffee:
I have visited this coffee shop on more than several occasions and am always greeted by very pleasant staff. The young people are a credit to the shop, they are very hardworking and always have a smile for the customers. The coffee is good and cinnamon buns are very addictive. A big “Thank you” from me. Xx View all feedback. What gillrussell2022 doesn't like about Costa Coffee:
The service was good, but the coffee tasted like warm milk with a hint of coffee flavour. I couldn't even finish it! The floors, chairs, and carpet by the front door were dirty. I would have expected better from Costa. I wouldn't recommend this place to others or come back myself. View all feedback.

Reviews from various websites

Tripadvisor
2.9 ★ from 19 reviews
gillrussell2022
23.11.2023 - 06:46

The service was good, but the coffee tasted like warm milk with a hint of coffee flavour. I couldn't even finish it! The floors, chairs, and carpet by the front...

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Mark
23.11.2023 - 06:46

There were no cups available due to a broken dishwasher. The toilet was dirty and there was no toilet paper. Overall, the experience was disgusting and not what...

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Newryoneisback
23.11.2023 - 06:46

The cappuccinos were delightful and the server was charming in this town centre location. She was ever smiling, she rustled up our coffees, and glasses with ice...

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shanesmith1986
23.11.2023 - 06:46

Packets of milk on the floor right next to the bin... is this really hygienic. Not even refeigerated. Lady making coffees really not happy to be here. Poor

winged12
23.11.2023 - 06:46

Was on holiday and popped into the shop on a very hot day. The store was busy and the staff were friendly and working really hard. Well done to them for keeping...

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This café offers a blend of experiences that vary from charming to disheartening. While many patrons praise the friendly staff and delightful cappuccinos, others express frustration with cleanliness and service inconsistencies. Complaints about unkempt tables and inadequate allergen training have emerged alongside commendations for the welcoming atmosphere and tempting cinnamon buns. Despite the chaos during busy hours, the staff's commitment to customer satisfaction shines through. However, issues like incorrect orders and overheated drinks raise concerns about attention to detail. Ultimately, while the café shows promise, improvements in hygiene and staff training are essential for an exceptional experience.

Menulist
4.8 ★ from 5 reviews
Abbie
12.03.2022 - 17:39

I went in told the lady that I was allergic to milk, and I would want soya milk, I must admit the lady looked at me blanky and really looked as though she didn’...

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Suzanne
12.12.2022 - 08:37

Staff very helpful and diligent with nutritional requirements. fast service, very clean, definitely recommend.

Sonia
12.12.2022 - 08:37

This is a nice and cheerful costa coffee, the personal seems pleasant, although I waited a long time in the waiting queue, because it may be a lack of personal....

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Claudio
12.12.2022 - 08:37

More beautiful place there most days go mainly because I work there

Aiden
12.12.2022 - 08:37

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Facebook
4.2 ★ from 5 reviews
Foursquare
3.7 ★ from 15 reviews
Google
4.2 ★ from 581 reviews
Restaurantguru
4.2 ★ from 608 reviews
Yelp
2.4 ★ from 3 reviews
Gastroranking-uk
3.0 ★ from 14 reviews
Int Restaurants
3.7 ★ from 633 reviews

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