Reviews

Overall Total Score
4.2 out of 5
Impressive | 1587 reviews

What ianr672 likes about Caffe Nero:
Enjoyed coffee here this morning, friendly helpful staff, shame about gents toilets. Would drink again here although I would have too question hygiene as I see clean toilets as aspect of quality desired. View all feedback. What Michelle Stuart doesn't like about Caffe Nero:
I have being going to this coffee shop for a very long time. Over the years it's gone down hill. Dirty toilets, dirty floors, the tables are never wiped. It needs a complete refurbishment throughout. And the staff are rude there too View all feedback.

Reviews from various websites

GastroRanking-IT
3.8 ★ from 5 reviews
Max
22.05.2024 - 11:56

Amazing staff, really friendly and so great at making coffee. THE place to go in Ashford for coffee!!

Amelia
22.05.2024 - 11:56

Rude staff! I’m a huge fan of Cafe Nero however this is not my usual store. The barista was so rude towards me. One example is when I walked in the door stayed...

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Andreas
22.05.2024 - 11:56

Finding a parking spot there is a really nightmare otherwise the café is good

Talha
22.05.2024 - 11:56

An extraordinarily rude waitress this morning (21st September).

Amélie
22.05.2024 - 11:56

The best servant we ever experienced! We were making a camping tour and it was a nice spot to get warm and dry again.

Tripadvisor
3.5 ★ from 28 reviews
pjs1503
21.02.2024 - 18:52

Awful customer service, no smile not welcoming. Coffee dire weak, cold and milky. Only gave me one stamp as had rewards app. Normally I love cafe nero but will...

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colinl23
21.02.2024 - 18:52

Caffe Nero is the best coffee in this country and the Ashford Caffe Nero has very pleasant staff. Well worth a visit.

Phoebe
21.02.2024 - 18:52

If they listened instead of chatting to friends they might get the order right! shame about the service or should I say attitude! Not helpful at all!

7lyndab
21.02.2024 - 18:52

Guy served my coffee had no customer service was more wrapped up on his mobile than serving won't be going there anytime soon

Sjbee123
21.02.2024 - 18:52

Honestly never been spoken to like that before by anyone let alone someone who is meant to be offering a service. I went in a few months ago with my partner for...

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Menulist
4.8 ★ from 5 reviews
Valentina
20.12.2022 - 02:19

first visit today. warm friendly service of charming lady (with tattoos) working on switch. a great quiet spoon

Luke
20.12.2022 - 02:19

friendly staff, ordinary high-quality offer of drinks and meals. mix of small and larger tables.

Alex
20.12.2022 - 02:19

Clean and tidy, efficient service, on the whole a rather good Caffè Nero.

Mary
20.12.2022 - 02:19

Excellent coffee accompanied by friendly attentive service

Valentina
20.12.2022 - 02:19

the chicken pest gitter is really delicious and they can add a fresh side salad for £1 extra. perfect for a fast impromptu brunch.

Facebook
4.0 ★ from 4 reviews
Foursquare
3.4 ★ from 20 reviews
Google
4.1 ★ from 340 reviews
Restaurantguru
4.3 ★ from 323 reviews
Yelp
4.1 ★ from 1 reviews
GastroRanking-UK
3.9 ★ from 330 reviews
INT Restaurants
4.4 ★ from 889 reviews

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