Reviews

Overall Total Score
4.4 out of 5
Impressive | 2228 reviews

What Neal doesn't like about Amy's Ice Creams:
As a former Austinite and customer for a decade, I did not feel the same sense of customer service that I once knew before Austin has drastically changed. Apparently showing up 5 to 10 minutes before close means people serving ice cream at this location will tell you that they don’t plan on mixing your toppings but you’ll still be charged the full price with a flimsy plastic spoon. Mixing in the ingredients is litera... View all feedback. What Abby W likes about Amy's Ice Creams:
Ice cream so good, you swear it was made by angels. Service was outstanding. It's a must have when in Austin. We loved it so much, we tried two different locations and almost grabbed a 3rd when we got to the airport. View all feedback.

Reviews from various websites

Int Restaurants
4.3 ★ from 1833 reviews
Kayla
21.07.2023 - 15:44

I work next door to this location so I'm always in trying new things but the new UBE! flavor with coconut added in takes the cake! It's very reminiscent of cook...

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Catherine
21.07.2023 - 15:44

I’m from Asheville and was in Austin for two days. Tried Amy’s and loved it..has an Asheville vibe. The chocolate bourbon walnut was amazing!!!

Karloz
21.07.2023 - 15:44

The sweetest place in downtown Austin, great service, selection and friendly staff

Margaret
21.07.2023 - 15:44

So much yum! I have always loved Amy's! It's been a while. I had to treat my two year old for the first time and he loved it. Of course I had a scoop of sweet c...

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Jeff
21.07.2023 - 15:44

Awesome ice cream!! The Mexican vanilla is to die for. Had it mixed with golden oreo crush. Soooo good!

Amy's Ice Cream in Austin has long been a beloved spot for locals and visitors alike, but recent reviews suggest that the quality of service may have diminished over the years. Some customers have found the prices to be high for what they receive, while others have been disappointed by the sweetness of certain flavors. However, despite these critiques, many still rave about the delicious ice cream and exceptional customer service at certain locations. From unique flavors like UBE! with coconut to classic sweet cream with brownies, Amy's continues to be a must-visit destination in Austin for those seeking a sweet treat.

Restaurantji
4.4 ★ from 231 reviews
Nouman
21.07.2023 - 23:04

Nice and unique ice cream shop but their ice cream is very creamy and délicieuse.

Paul
21.07.2023 - 23:04

The Belgian Chocolate is so smooth and tasty! The mint chip is pretty awesome too. A real treat!

Neal
21.07.2023 - 23:04

As a former Austinite and customer for a decade, I did not feel the same sense of customer service that I once knew before Austin has drastically changed. Appar...

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Abby
21.07.2023 - 23:04

We are from out of state and a lot of people mentioned Amy's. I'm so happy we stopped by, it was really good!

Ivory
21.07.2023 - 23:04

I haven't been to an Amy's in 10 years and I rembered it was high price for the quality.. I got 4oz of ice cream (tiny size) today with 6 walnut pieces for $7.4...

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Sirved
3.8 ★ from 5 reviews
Mario
06.01.2024 - 23:04

Ahh so good! I could ice cream here every single meal. My go to is always Oreos with cookie dough fill in!

Mario
06.01.2024 - 23:04

Super yummy and creamy ice creamy but definitely overpriced. I have a love hate relationship with Amy's, its an austin must have, but also is $1 per topping rea...

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Mario
06.01.2024 - 23:04

Ice cream was tooooo sweet. Wanted the popcorn flavour I saw online but I guess they change their specials out often. Got coffee instead Cool that they literall...

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Mario
06.01.2024 - 23:04

1st time trying Amy?s, it was well received and vegan Mexican Vanilla Ice Cream no less. Enjoyed a smoothie as well from the same location!!

Mario
06.01.2024 - 23:04

Ordered a tiny scoop of Sweet Cream ice cream with fruity pebbles in a cup. The tiny scoop was perfect for me, giving exactly enough needed to give me a taste w...

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Menulist
4.0 ★ from 3 reviews
Jana
16.01.2022 - 13:29

While walking up and down SOCO my group and I decided w wanted to beat the heat with some ice cream.

Tristin
13.05.2023 - 22:41

Every time I'm in the South Congress area, I feel like I always stop by at Amy's for some ice creamOr milkshake.

Lorenz
25.01.2020 - 08:48

As I was walking past Amy's yesterday, I noticed there was a long que, so in true human nature I joined ranks and waited my turn.

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