Mercure Birmingham West

The average assessment of 3.7 shows that Mercure Birmingham West so far has satisfied the majority of its customers.

What Maria A likes about Mercure Birmingham West:
I stayed in this hotel for 4 days to have a bit of rest. Everything was great! The staff is extremely friendly and welcoming, the food in the restaurant is moreish, the gym and the spa facilities are quite well maintained (taking into account that the hotel is not new at all). For this price I guess it’s the best you can get! The only 2 things I wished I had there was a hand shower (as a woman with long hair, I don’t... View all feedback.

What Santa's B doesn't like about Mercure Birmingham West:
No hot water. Reception staff told me to run the sink and shower to stimulate the hot water but it didn't work. We were in a hurry so we had cold showers. They charged me £7 parking on a pre-paid room when we arrived which wasn't mentioned anywhere beforehand. The room was big and comfortable but there was noise from other rooms, especially the room above. All in all this was the worst hotel that I remember staying i... View all feedback.