Subway - Berea

Owner should not be a franshisee, They do NOT honor subway coupons.

The young guys working are super friendly but obvious frustrated with being stuck in the middle of poor ownership and upset customers. The soda fountain is not working since the new store opened because the owner just doesn’t want to hook it up and buy the products. They would rather sell bottles. The store is out of tomatoes for days. Owner won’t let employees walk 100ft to Marc’s grocery store and buy tomatoes. We’re not coming back here anytime soon. 3 times now dealing with silly issues they should have fixed with a brand new store.

The store is always clean, smells great, and the employees have always had great customer service. Food is good too ?

Why is the bread extremely chewy or hard everytime I come here. Stop serving old bread! I asked for white bread non-toasted and it's hard like a brick.

If you have been in a Subway anywhere this location will remind you of the rest. Typically when I go in for a few sandwiches it is clean but not sparkling, service has always been fast unless they have been training someone and then they generally have asked if I mind or am in a hurry. Generally the staff has been very pleasant and on the rare (1 time in over 20 visits) error or issue with an online order, it was remade, I kept the original sandwich and they gave me a drink cup to fill while I waited.