Philly Pretzel Factory - Berkeley Twp

Need to fix your times on your website, more than once you wasn't open after 10am when your site says you open at 930am, have also stopped before your list closing time about 20mins before and again closed, closing I can understand if your out of stuff and no need to make another batch that close to closing, BUT your opening time your business is to serve the public your staff shoud be in earlier to have things ready for when the doors open on time or post your opening time later so people know

Went there 10 min before store was supposed to close. Only to find out they closed early. Website was not updated and even allowed online ordering for store pickup. Even though the store was closed. Very disappointed.

Called three times within 2 hours and no one is answering. Says they are open until 630pm.

OUTSTANDING!!! Will return here over any other location!Called the Toms River location on a Monday to order 2 big trays for my sons party the following Saturday, only to be told they don't take orders and just come in Saturday they would happily take my order right than and there. Side Note: these trays had been the main food for our party Drove to TR only to be told they where out of what I wanted to order! I panicked and quickly took to google to find the next closest location! BAYVILLE called explained what happened they took my order and by the time I got there it was done and they brought it out to my car! VERY FRIENDLY, SO HELPFUL AND THEY SAVED MY SONS PARTY!!!!!

The pretzels are decent , however the service is much to be desired. And the prices are ridiculous.