Shaniu's House Of Noodles - Berlin

Great restaurant with Chinese and Korean dishes. Can be fairly crowded, so I can recommend a reservation and visit outside the time to not spoil the experience. Damn, these noodle dishes are great

Never! After I was a customer almost weekly for four years, I ordered food by Deliveryando, as they wouldn't answer the phone for 30 minutes, and wrote on a note. I like the Supper 102 the dish that I wanted with his number, as his not on the app, they didn't bring what I ordered on the app, neither the soup 102, but the soup S2... I called them to find a solution, and instead I was understandable! The pleasure of the boss was extremely rude and he never assumed that it was her fault when I never wrote the food S2. I even told him that Im had been a customer for years, but he remained very rude to me. I offered to pick up the food I wanted and even asked in the restaurant if I paid more order from Deliveryando to deliver it, and I asked to talk to him to fix the misunderstanding, but he didn't want to come to talk. I felt despised as a customer and once I was in the store a worker blamed me for how I wrote the note. I should also mention that the last times I ordered, I went to pick it up at the store and they forget to give me two things I ordered, their organization is now terrible and the quality of the food has significantly reduced. I believe you should treat your customers with respect and apologize if you make a mistake instead of accusing the customer. You lost a loyal customer.

I came here with an old friend for some cheap eats. She had heard good things but we were especially thrilled to see that the dumplings were excellent value (and super tasty). I ordered one of the spicy vegetable stews and she had one of the pork belly dishes. Both were delicious. The only problem was that we had too much to eat! we were completely satisfied by the end. We had wanted to order a bunch of their small plates but (rightly) decided to limit ourselves to the dumplings and main dishes. We will be returning soon to try more! I should add that we arrived reasonably early on a Saturday (18:45) and I got the last table for us! it looked as though they take reservations, so it might be worth making one for a larger group or a later time!

We booked a table for on a Sunday evening and it was packed. Good sign, I thought. On the other hand, there were no safety measures in place rule), though the staff wore masks. The service was slow and we were finally...served around The food was was excellent, so there are definitely no complaints there. At we were asked to pay our bill because the next table was there for their reservation. Now some restaurants make it clear when taking your reservation whether or not there is a time limit, but even so, I've never heard of just an hour for a meal. To be clear, no one told us we would only have an hour to eat a meal that arrived minutes into the reservation. We finished as quickly as we could, and left. I'm not sure I'll eat there again. That said, I live close by, so I would definitely get takeout.

NEVER AGAIN! After being almost weekly customer for over four years, I ordered food through Lieferando as they wouldnt answer the phone for minutes, and wrote on a note "Bitte ich will gerne die Suppe the dish I wanted (with its number, as...its not on the app), they didnt bring what I ordered on the app, neither the soup but the soup I called them to find a solution and instead I was blamed that it wasnt understandable what I wrote!!! The behavour of the boss was extremely rude and he never accepted it was their mistake (as I never wrote the food I have even told him that Im a customer for years but he kept on being very rude to me. I offered to go pick up the food I wanted and I asked for at the restaurant (eventhough I paid more ordering from Lieferando to get it delivered) and I asked to talk to him to fix the misunderstanding, but he didnt want to come to talk. I felt disrespected as a customer and once I was on the shop a worker blamed me again for how I wrote the note. I should also mention that the last times I ordered I went to pick it up at the shop and they forgot to give me two things I have ordered, their organisation is terrible now and the quality of the food has definetly decreased. I believe you should treat your customers with respect and apologise if making a mistake instead of blaming the customer. You have lost a loyal customer.