Shake Shack First National Building Downtown Detroit

What Kate Hu likes about Shake Shack First National Building Downtown Detroit:
Food was delicious. I have visited multiple shacks shakes and this is no different in my opinion. The quality is still there. Being a new location, im sure there are improvements that they can do. The number 1 thing they need to focus on improving is customer service. The guy taking the order needs to do a better job screaming out the orders and communicating to the customer. While I was there, I noticed 3 people ups... View all feedback.

What Kate Hu doesn't like about Shake Shack First National Building Downtown Detroit:
Ordered off the app. When I got there, the burgers and fries were thrown into the bag without boxes, just the burger sleeves and fry tray. Completely open and unsanitary in my opinion. The personnel also forgot to include my two custard orders. However, when I asked for each issue to be addressed, the staff responded quickly. The manager on site told me that food only will go into the bag with a box if it is for a de... View all feedback.