The Lounge Terrace At Moor Hall

Had a lovely twilight spa and my husband and son joined me for dinner in the lounge afterwards Where we were looked after by Evie…… She was very attentive friendly and professional

We recently had one of the best afternoon teas at Moor Hall! From the warm welcome and excellent service from our waitress Debbie, to the amazing sandwiches, scones that just melted in our mouths, and delicious cakes and pastries that were to die for! The chefs and Debbie were very accommodating and went out of their way to ensure that everything was perfect, even with a special dietary request. We highly recommend Moor Hall for their afternoon tea and can't wait to come back and try their brunch menu!

My daughter gifted us a dinner voucher for two at the country kitchen from Gift Voucher Brilliance. I called to make a reservation following the automated instructions, but gave up after 29 minutes. I called back and chose the front desk option, and after another 15 minutes, my reservation was confirmed for 6:15. Upon arrival, the restaurant was quiet with limited staff - one waitress and her female manager. The meal was delicious, but the restaurant remained quiet. When it came time to pay, the waitress seemed confused when I offered the voucher details for verification. She brought over her male manager who handled the payment in a dismissive manner without any explanation or acknowledgment. This made me feel uncomfortable in front of other guests. The voucher was for the full amount of £44, so no discount was involved. Despite the pleasant meal, I would caution anyone purchasing these vouchers as the staff may not handle them properly. I paid for our drinks, tipped the waitress, but likely won't return. While the three-course meal was nice at £22, I heard it will soon be increasing to £27.

Hello moor hall hotel how are you good afternoon how hotel was really nice meal and drink was lovely we did had a great time with heartlands resources centre and we are at home now photo was lovely and dj disco music was lovely thank you very much it was lovely to see you bye love from Sharon balding from Birmingham have a great Christmas and new year and we came on the coach after we leave the day centre in Birmingham and please reply back to me ok

My 82-year-old mother, visiting from Australia, and I stayed at the hotel and had dinner in the Bar and Terrace room. The food was excellent and the service was exceptional, thanks to Marian who made my mother feel special and well cared for. Thank you Marjan for taking such good care of us!