Reviews
What Caroline Stanton doesn't like about Cold Stone Creamery:
Pretty poor customer service today by young lady working. My husband ordered a milkshake, stating he wanted a milk shake and she gave him a small cup of ice cream. After nicely telling her he asked for a milkshake she stated there was nothing she could do about it and “next time you should be clearer on what you want.” Not sure how he could have said I want a milkshake any clearer that what he said. Definitely will n... View all feedback. What Christopher Anderson likes about Cold Stone Creamery:
Pretty solid creamery, they have plenty of options. If you want cakes, shakes, ice cream, sherbet and Sunday's. They really do have it all. My kids love to come here, they always put gummy bears in whatever ice cream they get. The waffel cones and bowls are very good and can tell are made fresh. I definitely recommend. View all feedback.
Reviews from various websites
I visited the Fairbanks location on 12/16/23 after the downtown fireworks. It looked like a lot of people had the same idea because though there were only a few...
read moreLandon and Steve- 2 hard workers! With a line of customers out the door, they were patient and thorough even though a team member walked out on his job.
Found the staff to be rude and the cones stale. Not impressed.
The staff in there was very unfriendly. As well as the cleanliness. The guy scratched his head before serving ice cream.
Pretty solid creamery, they have plenty of options. If you want cakes, shakes, ice cream, sherbet and Sunday's. They really do have it all. My kids love to come...
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