Lagoona Resort Reviews (524)

Reviews

Menulist has collected all the evaluations for Lagoona Resort from all important websites to give you a comprehensive impression. At present, there are 524 evaluations from 5 website(s) available to you. The average rating for Lagoona Resort is 4 which means that guests have a very high opinion of this restaurant. Help other guests with your review for this restaurant!.

Overall Total Score

4 out of 5

Impressive | 524 reviews

Reviews from various websites

All reviews for Lagoona Resort from all websites.

belinda-howard

29.01.2024 - 16:20

If ü cbf cooking wanna decent feed, I’d definitely recommend! I’m usually a buffet gal but these portions well truely satisfied! I don’t even rent here, any1 is...

rajat-thapa

29.01.2024 - 16:20

Amazing time spent with amazing people and food was so.... Good . Loved it , nice experience

pawan-gupta-1

29.01.2024 - 16:20

Awesome food with great service and a fine bunch of people to deal with

tommy-fitzgerald

29.01.2024 - 16:20

I go to this restaurant frequently and always enjoy a very well priced meal, great service and a great area and view. The staff are so helpful and will also do...

phoebe-lee-chef002

29.01.2024 - 16:20

We had a baby 1st birthday at 28sep2019 Mr.Amit is very friendly and well-organised. Of course, amazing food. I ordered buffet section for guests, they have goo...

Last update : 29.01.2024

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"I ordered a burger online at the Banyo store, and when I went to pick it up I forgot a face mask at home. I waited at the entrance for a few seconds for someone to see me. When the lady at the checkout looked at me, I showed her an order confirmation on my phone. I apologized for forgetting a mask straight away and said that I can pay and wait for my order outside. However the lady didn 't respond to any of my questions, instead she said a phrase mask is required 5 times. After that I said Sorry, then cancel my order and walked away. I know that according to QLD Health regulations a person needs a face mask in order to dine in, and this is why I said that I can pay and wait outside (I ordered a burger for takeaway online prior to coming to the store). I left a review on Google, and a few minutes later got an angry response from the manager of the Banyo store Kirsten accusing me of pushing a phone in the girl’s at the checkout face and getting agitated . I wasn’t rude at any point of time, because it wasn’t the girl’s fault that the manager didn’t explain her the latest QLD Health regulations and what is allowed and what isn’t. I showed the lady my order confirmation (didn 't push it in her face as the manager of the store said). Also I didn 't get agitated and was polite at all times. I started by apologizing for forgetting the face mask, and also apologized when I asked to cancel my order. I’ve sent an email to the chain’s feedback email, but so far they couldn’t give any meaningful reply. It wasn’t a big deal to me, but the store manager’s (Kirsten) angry reply to my Google review and her choice of words when she accused me of being rude and pushing my phone in someone’s face made me escalate this incident to the chain’s contact centre."

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