Reviews
Reviews for the restaurant mention various concerns, including old and uncooked food, misrepresented dishes, rude customer service, and a decline in food quality. Customers described feeling disgusted, disappointed, and discouraged from returning to the establishment. Some even went as far as to report the issues to government agencies and the Better Business Bureau, recommending others to read reviews before deciding to patronize the restaurant. The general consensus is that the restaurant is not living up to expectations, with some patrons vowing to never return, generally, Gem's House Of Jerk receives a rating of 2.8 on average.
Reviews from various websites
Worst service ever! the lady at the cash register was so impolite when I got my order I didn't want to eat it, the food was not good at all. I got burnt chicken...
read moreI love their oxtail! Kudos to them for not changing the quality, quantity or price.Parking: Huge lot! No charge.
Not the same restaurant. The food taste is ok but very cheap. I ordered a chicken soup and got Irish potatoes soup. What happened? The food prices have gone up...
read moreIf I could give this restaurant 0 stars I would. I’ve been there once and received old food so the next time I came in I asked the cashier if the food was cooke...
read moreHope i can give 0 stars to them, the front lady doesn’t know how to behave, ridiculous experience don’t go there they don’t deserve any customer.
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