Tim Hortons - Feedback

The staff here is incredibly friendly and always greet you with a smile to start your day off right. However, I do wish they could keep their coffee consistent....

I've never had a problem with my local Timmy's until now. They've switched to new, much smaller cups and introduced new lids with openings, all while keeping th...

Unprofessional, lazy, and condescending. Aside from one staff member who genuinely went out of her way to assist an elderly regular, the rest of the employees.....

Ask for bagel with butter, get a plain cut bagel every single time. You know what a plain no topping bagel tastes like? A hockey puck.

Ever since new management this Tim Hortons has been abysmal.

I rarely write reviews, but my recent experience was unacceptable and could have easily been avoided. One of the staff members handed me my iced cappuccino, eve...

This is the best Tim Hortons I’ve ever been to! The staff is friendly and the service is quick.

It's not as pricey as some of my favorite coffee shops, haha!

I have a few drinks and some of them were fucked up. I called and I couldn't go back because I couldn't leave the work, the district manager was there, she has...

I try to avoid this location as much as possible. Definitely worth the gas money to go to the Spencerport location! On my last trip here, the drive through line...

Very friendly staff, great coffee. The donuts are great too. We brought our pup with us in the drive thru and they gave us a cup of whipped cream for him.

Went to brockport location love love this place very friendly staff very clean and great pretzel bagels and love love my frozen coffee

I just ordered a chicken salad sandwich which took forever to put a tablespoon of chicken salad on the bun. It was not even enough to spread over the bun. Next...

This location is terrible. Their customer service is horrible. I asked for a cinnamon roll either frosted or glazed and they didn't have any. So I ordered a lar...

I ordered a iced caramel latte and when i got to the window there was BUGS CRAWLING ALL OVER THE COUNTER!! When i told her to get rid of them thats gross she sa...

Service: Take out Meal type: Breakfast Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5

Day 4: Servers are passing off dark roast plus top off with regular coffee as dark roast! GOOD BY TIM HORTONS! I tried, I really did. Day 3: Waited 10 mins for...

I'm bias to TH's. For me best coffee taste bar none. Service: Dine in Meal type: Breakfast Price per person: $1–10

Good Coffee. Don’t get the grilled cheese. If Panera’s GC is a 10, then Tim’s is a 1 or a 2. The Tim’s GC is a victim of the panini press, it comes out like it’...

really good! love the donuts and the feel of the shop. it smells good and empolyees are always just the nicest people. Service: Dine in Meal type: Other Price p...

I ordered some drinks, and a few of them were incorrect. I called to address the issue, but unfortunately, I couldn’t return because of work commitments. Howeve...

This is the best Tim Hortons I've ever been to! The staff is friendly, and the service is quick.

When I brought this issue to their attention, they didn’t offer to refund my money or apologize; instead, they simply wished me a good day. It felt like they we...

On a side note, I’ve been visiting this particular Tim Hortons for almost a year, and this was the first time I experienced any mix-ups with my drinks. The fact...

This restaurant offers almond milk, which is a plus compared to Dunkin in Brockport, where there are no lactose-free options for beverages. They haven't messed...