Images
ContributeReserve now
Feedback
Contribute Feedback What User likes about The Bakery House:
I recently tried out The Bakery House for the first time for my 10th birthday party. Due to a last-minute change in my schedule due to a personal issue, I had to reschedule the pick-up date. The staff at The Bakery House were incredibly accommodating and held my deposit until I was able to pick up the order. I had requested a Lego-themed cake for my party, and the bakery exceeded my expectations with an amazing produ... View all feedback.
What User doesn't like about The Bakery House:
I really enjoy the cake at this restaurant, but I wish the staff would take responsibility for their mistakes and apologize when they mess up. Instead, they tend to blame the customer and cause inconvenience, especially when I have to drive back to pick up my order again. They need to improve their communication skills when it comes to discussing the cake with customers. It's a shame because the cake is so good, but... View all feedback.
Has this winter got you feeling down? The resurgence of COVID bumming you out? RSV coming back with a vengeance? Flu to boot? Your favorite team losing in the World Cup (or the human rights violations ? May I, as neither a doctor nor someone who pretends to play a doctor on TV, suggest the cure to your ills? THIS CAKE!If you haven't figured it out, this review is for cakes ONLY. Specifically their chocolate cake with vanilla icing. And those cakes are fan-f-in-tastic. If you want a grocery store cake (which have their time and place--hint: always! , this is not it. The cake here usually has more moistness and heft. The moistness (sorry if you can't handle that word is almost brownie like (without tasting like a brownie . And the cake has density to it, not like a super soft grocery store cake (which, again, time and place . If you like really sweet icing with some weight that reminds you of childhood, they nailed it. It's not too much like the trendy modern low-sugar or overly fancy buttercream. (If you really like icing, make sure to get flowers on your cake. We have had the cookies and cream flavored cake once. That was very good, probably closer to 4 stars though. We had a few bakes good and the chicken salad. They were good, but outshined by the cake. Perhaps if we sampled everything we'd find some duds. But why waste your time on other things when the cake is so good? Arguable downsides are price and sometimes matter-of-fact service. But they're busy and they make a great cake, so that's fine.
Small bakery right outside the city. Their cakes are delicious and have been a hit for all birthday parties and events. Their staff can easily customize them for you. Some may think they are a bit pricey and in comparison to a grocery store that would be correct. But remember for grocery stores many of their cakes and sweets come frozen, are thawed, and then decorated before selling. They are not made on-site. Only downfall about the bakery house is their staff (at times) can be a bit rude or very unhelpful.
My favorite bakery of all times hands down! You have the best quality icake and cupcakes! I get it every year for my birthday or even if I desire it! You have a taste like no other! I recommend this place to everyone!
The bakery house is. Absolutely amazing, everyone there is so professional and very friendly. I recommended them to everyone I don't, I'll always go there.
I ordered a chocolate cake with the frosted buttercream icing for my son's 9th birthday. I anticipated the cake to be outstanding since my employer only uses Bakery House for years now. That being said the cake was fabulous. However my customer service experience was sadly the worst. I opened the box shortly before the party and the name was misspelled. I called and felt like I was just dismissed. The women I spoke to which I did not get a name apologized, and said it was their policy that they don't close a cake box until it's looked at by the customer. That did not happen although she said its their policy so clearly I was wrong! The bakery was very busy and I double checked with my cousin who picked up that she was given the box which was triple taped. Mistakes happen, but be accountable. I expected something to happen to correct this but I was only rushed off the phone. I will recommend the cake but will also share my experience if asked. Very disappointed.