King I from Buffalo Menu

"Went in tonight and had a disappointing experience. After talking this place up to basically anyone who would listen, I brought my best friend here on a Saturday night. It was 8:30, the line was long, and there were only two people working--they were clearly overwhelmed. We got up to order and they were out of most of their cookies. We were told they only had sugar, oatmeal raisin, kitchen sink, and red velvet left. Disappointing but fine, my friend and I both ordered their giant ice cream sandwiches with sugar cookies. Turns out they actually didn't have enough sugar cookies. After making my friend's, they informed us they couldn't make mine with sugar cookies. I wasn't interested in any of the other cookies they had to offer so I was going to just ask for a refund. After a beat, the worker informed me that they also had macadamia nut (suspicious since that wasn't initially offered). So I get macadamia nut with vanilla ice cream. They scraped the bottom of the barrel for vanilla ice cream instead of just telling me they didn't have enough so there was barely any vanilla ice cream on my sandwich. My suspicions about the macadamia nut were confirmed when I realized the cookies were rock hard. After waiting in line for 30+ minutes and paying $10+ for an ice cream sandwich, I expected more. I understand that the workers were definitely overwhelmed, but the experience was below subpar. The owners need to staff more people on Saturday and clearly need to work on their inventory. Also, perhaps don't sell stale cookies to your customers."

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Grocery Ice Cream Shop