Reviews

Overall Total Score
3.6 out of 5
Very good | 3261 reviews

What Faren McMahon likes about The Lock Keeper:
The restaurant has a very comfortable and inviting atmosphere, the staff are always friendly and welcoming. The food and drinks are delicious. I would highly recommend it, 10/10! View all feedback. What Helen Ekweonu doesn't like about The Lock Keeper:
DO NOT EAT HERE IF YOU HAVE A FOOD ALLERGY!! After specifying more than once I have celiac disease and needed gluten free food, I was given food with gluten in and was very poorly after. I tried to contact the restaurant twice to discuss this and they have ignored my emails. View all feedback.

Reviews from various websites

GastroRanking-IT
4.0 ★ from 5 reviews
Faren
06.08.2024 - 06:26

The restaurant has a very comfortable and inviting atmosphere, the staff are always friendly and welcoming. The food and drinks are delicious. I would highly re...

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David
06.08.2024 - 06:26

The restaurant was quite good, but getting a seat was a bit problematic due to how busy they were. They were able to sort this out eventually. We found some ite...

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Emma
06.08.2024 - 06:26

Genuinely awful. Couldn’t get served as the staff were chatting. Kids running feral. The food was barely warm and greasy. My Hunter’s chicken was topped with a...

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Jake
06.08.2024 - 06:26

Freshly refurbished and looking great! All food was fresh, hot and tasty and came pretty quickly with all orders correct. Massive improvement since we came a fe...

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Hugh
06.08.2024 - 06:26

We booked on the website but upon arrival staff did not seem aware till I mentioned the booking ,so found a table we liked in area we liked . The service was go...

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Recent reviews for this restaurant have been mixed, with some customers expressing disappointment in the quality of the food and service. Complaints of cold, greasy food and slow service were common themes. However, there were positive comments regarding the play area, friendly staff, and some tasty dishes. Despite some negative experiences, the restaurant seems to have potential with a new menu and accommodating staff. Customers have highlighted the need for improvement in food quality and service, but have also praised aspects such as the party options and affordable deals. Recommended for families looking for a casual dining experience with room for improvement.

Google
3.8 ★ from 1165 reviews
Tripadvisor
3.4 ★ from 537 reviews
GastroRanking-UK
3.6 ★ from 1559 reviews

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